Posts Tagged ‘Social Media/Technology’

Guest Blogging on “A New Perspective on Marketing”

Friday, October 29th, 2010

Spend thousands of dollars on advertisements for the Superbowl or don't market at all. Does that sound a bit extreme? Well, I'm an extreme kinda gal...

I was recently at the Perfect Business Summit in Las Vegas, NV - a conference designed to provide resources and inspiration to entrepreneurs and I heard a talk by Tony Hsieh of Zappos.com. Many of you probably know that he is extremely talented and has revolutionized customer service, but do you know just how revolutionary he really is? In his talk, he suggested that corporations do just what I mentioned - shift some or all of your advertising dollars into an investment in your clients. Once you make your existing clients happy, there's very little need to market your business after all.

Here are some other ways that you can "market" without spending a dime or drafting an ad!

Care About Your Clients
Sounds simple, but a note to say hello or a thank you letter for a purchase goes a long way. I know you're busy, but oversimplifying the Thank You process can be detrimental to your business. Don't send cards printed by your assistant with a stamp of your signature on the bottom. Take the time to care about your clients.

Read More at InPlymouth.Com

Social Media Lounge Team

Friday, October 22nd, 2010

Liz KingLiz King - Social Media Lounge
Hostess (with the Mostest)

Since 2003, Liz has produced fundraisers, conferences, networking events, meetings, and special occasions designed specifically according to the tastes, concerns, and desires of her clients. Liz King deals in details: she learns all about her client and the nature of the event they’d like to have, and then tightly manages every logistical detail to make the event run smoothly. As an industry professional, Liz has always had an eye for the exciting trend changes in the event planning business. She maintains a constant presence on Facebook, Twitter, LinkedIn, and other social media networks to promote events and collaborate with other event professionals.
Liz King Events Website
Email: liz@lizkingevents.com
Liz King Events on Facebook
Liz King Events on Twitter

(more...)

Guest Blogger Paul Cook on “Connecting Virtually”

Monday, October 11th, 2010

Recently in my many travels to colleges and universities I have discovered that many students are using Facebook, but when it comes to Linked In and Twitter very few actually have a presence. That really needs to be put right so that you don’t miss out on all the opportunities that being connected virtually can bring.

Why You Need an Online Presence
If you are a student that is connected across all three channels that is great as you will already be creating some differentiation for yourself. You will have an edge on your class mates.

(more...)

My Follow Friday Suggestion: @LewisHowes

Friday, October 8th, 2010

As I meet more and more amazing people through the event professionals community, Follow Friday has become increasingly difficult to manage. How do I suggest 30 people to follow in any kind of meaningful way? So, I've decided to highlight one member of the community each week that I suggest you follow. This person is someone that I respect and have learned a lot from (whether they realize it or not).

Today, my suggestion is Lewis Howes. I met Lewis in-person yesterday at the Perfect Business Summit and attended his session on advanced social media marketing. I learned a lot and want to share his knowledge with my fellow event professionals. Lewis wrote the book on LinkedIn and is also involved with sportsnetworker.com. Want a LinkedIn tip that Lewis shared? After you post a status update on LinkedIn, click the "Share Again" button and you can also send that update to up to 50 groups that you are a part of. This is an easy way to share very important information with a lot of people. Of course, be careful that you don't over-use this tip!! 

Read more about how to do this.

In the meantime, Connect with Lewis:

Website

Twitter

3 Signs Your Upcoming Conference Isn’t Making The Most of Twitter

Tuesday, October 5th, 2010

For those of us using Twitter in our day-to-day, it's often frustrating to stumble upon a conference or other event that clearly isn't taking advantage of all that social networks have to offer. Here are some warning signs that the event you're about to attend isn't yet clued into the power of interaction before, during and after the event.

1. The event hashtag has been established by an attendee.
The event communication needs to be managed by the staff. The planners need to decide how they want their members to communicate (realizing that Twitter is not the only option) and make this very public information. If attendees are left to create their own channels, this is not a good sign! That being said, there is some value to jumping in on a conversation already created as an event planner and helping to encourage conversation. The double bad sign? When an attendee has created a way for folks to communicate and no one from the planning staff has even noticed!

2. The event Twitter stream is filled with self promotion.
If you are going to list "Follow Us on Twitter" as a part of your marketing, you should ensure that there is good content for your attendees on that list. Link to speakers, sponsors, and planners. Share related articles. Do something to connect the attendees. Do something more than just marketing the event over and over. Give people a way to connect!

3. Attendee lists are impossible to find as are Twitter handles of the speakers, sponsors and promoters.
While some events keep this information private, there are ways to integrate attendee-specific information on your event website. The savvy conference attendee is doing their homework before the event - trying to connect with other people who will be there in advance. By not listing contact information, or at least a list of names, you are making their job much more difficult.

BizBash Twitter Lounge

Tuesday, September 21st, 2010

I am excited to announce that Liz King Events will be hosting the BizBash Twitter Lounge this year on Wednesday, October 27, 2010! 

We'll be tweeting about the expo and running lots of contests and I'd love to put together some gift bags for attendees to help highlight the community. If you have anything you'd like to include in the gift bags or prizes you'd like me to raffle off, please let me know. I think we're looking at 3500+ attendees and I'd like to highlight our community in any way possible. Please let me know if you have any ideas!

Register using code BBNYTWEET10 before 9/27/10 to receive 15% off registration! Also, please let me know your Twitter handle so we can connect before the event!

http://www.bizbashnewyorkexpo.com/index.cfm

My Follow Friday Suggestion: @JeniseFryatt

Friday, September 3rd, 2010

As I meet more and more amazing people through the event professionals community, Follow Friday has become increasingly difficult to manage. How do I suggest 30 people to follow in any kind of meaningful way? So, I've decided to highlight one member of the community each week that I suggest you follow. This person is someone that I respect and have learned a lot from (whether they realize it or not).

This week, there's no better person to start with than Jenise Fryatt. Jenise has been an #eventprofs friend, guest blogger on my site and facilitator of relationships for the past year or so. It's been so great getting to know her a bit and seeing the impact she has had on the community. I've had the opportunity to write several guest blogs for her over the course of the last year and it has been nothing short of amazing. Enjoy!!

Connect with Jenise

http://www.twitter.com/JeniseFryatt
http://www.icon-presentations.com/blog/
Vote for her Sound n Sight blog in the #Eventprofs blog awards!
http://www.ready2spark.com/2010/08/eventprofs-blog-awards-nominees-announced.html

Social Media Feature: Zachary Long

Wednesday, July 21st, 2010

I had the pleasure of meeting Zac Long at a recent stay at the Marriott World Center in Orlando, FL. I was so impressed with how he was embracing social media on behalf of Marriott that I wrote a blog post about him for Jenise Fryatt when I returned. Now I've had the distinct honor of interviewing him for my blog so you can all get a little more insight into what makes him tick! Please enjoy!

Question #1: What exactly is it about social media that is attractive to people like hotel customers? Why have you been successful tying social media into attraction of new or repeat customers?

The "social" aspect of Social Media is extremely relevant in any consumer goods or services company, and even more so with travelers. The hospitality industry is all about experiences, a traveler in a new city needs a bed to sleep in, but it's the service from the likes of a Marriott or a Hilton that separates them from Mom & Pop Motel XYZ. Building on that idea from an industry perspective, from a consumer perspective having that great experience then leads to even more social interactions as the travelers return home and share those experiences.

(more...)

Guest Blogging on “Influencing Your Brand Perception”

Wednesday, June 30th, 2010

Thanks to Jenise Fryatt of Icon Presentations for another great opportunity to guest blog for her! It has been so great getting to know Jenise on Twitter and seeing her huge impact on the #eventprofs world and my blog (you know her from her guest blogs on my site!). Enjoy the read, and please leave Jenise and I your comments and love!

I recently wrote a post called "My Rant: Why Your Customer Service Is Killing Your Business" where I aired my grievances about David's Bridal and many other little shops that don't understand that value of responding to their clients. After posting, I received many inquiries from event professionals and friends wondering if David's Bridal contacted me in response to my post. I have not, to date, heard anything from them.

Now, I'm not a delusional person thinking that the world is tuned into my tweets, but it did signal to me that they are not monitoring their brand. So many organizations are so focused on branding their organization - working with designers to create style guides, creating strategies for their social media accounts - that they completely forget about the brand that is being determined for them without their consent. There is one aspect of your brand that you don't have much control over and means more to your clients than anything you can plan - the image that is determined by your clients themselves.

Continued on Icon Presentations Blog

 

Guest Blogger Jenise Fryatt on “The Debate on Scheduled Tweets”

Monday, June 28th, 2010

There seems to be some debate over the merits of scheduling tweets on Twitter. Some people find it disingenuous, others say it's a lifesaver for managing time.

On a recent Twitter chat, I had a brief conversation with someone who agreed with the former opinion. What he described was a person scheduling tweets that were comments about their day or opinions on topics. I had to agree, this sounded disingenuous. After all, tweets that share your experiences or opinions are assumed to be conversation starters. But if you aren't there when someone responds, it's kind of like leaving the lights on when no one's home. A fake out.

(more...)