Author Archive

Yes Honey, Give it Away for FREE! by @MallaHaridat

Thursday, May 16th, 2013

I know as an entrepreneur we often cringe at the word “FREE” when it comes to our business, but I’m going to share something that can be very powerful for your long term brand – give away your best stuff for FREE and watch how you can grow your brand as you position yourself as an expert.

Now let me clear up quickly what I mean by what you should give away for free. You are NOT giving away your services to manage an event for free.

  • Discounted – yes.
  • Offering to do more for the same fee – yes.
  • Free – NO way!

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Tired of FEAST or FAMINE Sales? by @MallaHaridat

Thursday, April 18th, 2013

Are you tired of “feast and famine” sales in your event planning business?  I’ve got just the strategy for you to find ways to market your current events and land new clients – in the midst of keeping track of ALL of the details and operations!!

The brainstorm: A friend emailed me recently to promote an upcoming event where she is the featured speaker.  Unlike most of her events, it was open to the public.   I thought it was a smart strategy for her to invite her email list to share in her presentation and potentially land some new clients.

Now if you are thinking – I missed it.  What’s so special about that?  No worries.  Her marketing was very subtle – but I would argue powerful in keeping her company name top of mind.

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Get Full Access to Industry professionals Without Spending a Dime by @MallaHaridat

Thursday, January 17th, 2013

TwitterStart using Twitter to both follow AND meet industry professionals.

Oh the beast called Twitter.  How do you meet someone you’ve never met in under 140 characters?  Lol. It can be done.  And I’ll share with you as one business owner to another – it’s a powerful tool to really establish your brand – both in your industry and in circles that you follow  - trends, groups and associations you like, causes you believe in, etc.

I recommend that you challenge yourself to meet industry professionals on Twitter.

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What To Do With Your “Lukewarm” Contacts? by @MallaHaridat

Tuesday, November 20th, 2012

Running a successful event business is not easy.  You are in the industry where you meet contacts all the time – the super hot leads that land into new customers/clients and the lukewarm contacts – the ones that you know you SHOULD follow up with but often forget after the first meeting. Not that I would be telling on myself! Lol. The luke warm contacts though are often very powerful in your long term strategy.  Keep them engaged and connected and they could turn into powerful allies or clients down the road. The challenge is juggling the day to day demands of your business while balancing this long term relationship building.

For the advanced networker, I recommend going straight to an email newsletter or blog.   Start sharing information on a bi-monthly or weekly basis to keep your friends, family and networks in the know about your events, your successes, challenges and news you want to share. But when you are first starting, keep it simple.  Here is one tip to get you started.

Email a LinkedIn contact

I’m sure most of you have a LinkedIn network.  But how many people have you emailed/messaged your network in the past month? Especially someone that you haven’t spoken to in the past six-nine months. I started doing this recently.  I made a commitment of contacting two people each month.  People that I haven’t heard from in the past year.  During this past month, one friend shared with me news about a new contract that she won.  We celebrated.  Another friend told me that her business had fallen on hard times and she was looking for work. We started brainstorming employment options, I reached out to someone in my network, and we both said some prayers to keep her positive. After doing this for a few months, I’ve moved up to reaching out to four or five contacts.  I keep the bones of your email for most of the people that I reach out to and customize only a few lines.   Keeps it personal yet also is not overwhelming for me. And yes, while I’m only staying connected with four people at a time in my network, I am taking the time to reach out to them individually.  That’s what networking is really all about.

3 Steps to Year-Round Client Engagement by @MallaHaridat

Tuesday, September 25th, 2012

If you are like many service providers, you gain your business from word of mouth.  Create an amazing experience for one client and they refer you.  Design a great experience for the referral  and they ideally will tell someone else.
The challenge is maintaining a positive relationship with the first client.  I’m sure you have heard that it’s cheaper to keep an old client happy rather than gain a new one.  (And if you haven’t, think about how much the lifetime value of one client is and it will make total sense)

But how to do you balance the demands of your current clients along with staying in contact with your former clients?  It can drain both your time and wallet even if you see the value of maintaining the relationship.

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Who Says Snail Mail Is Ineffective?! by @MallaHaridat

Tuesday, August 14th, 2012

These days more and more business is done via virtually.  Take advantage of this trend and do the opposite. Send out a piece of snail mail. Now, it’s your opportunity to be different and stand out among the crowd.  So don’t send a generic postcard.   There are too many inexpensive and easy design solutions that exist online or at your local stationary supply store.

Think of a fun and exciting campaign to share with customers.

Perhaps you’ve got fun photos of your last event.  Think of a way to group them together and share them on a postcard with the link to your website. Or maybe you’ve been dreaming of offering feature parties as part of your line of business.  A Fourth of July or Memorial Day bash.  Something atypical that would make your clients think twice about how they can use your event planning services.

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Great – I Have Their Business Card. Now What? by @MallaHaridat

Monday, July 9th, 2012

This happened to me recently at a large scale networking event I attended.  I met with several contacts, had a really great conversation about our businesses and we exchanged business cards. I even jotted down a few notes about the conversation on the back of the card. However, when I got home and went to follow up with them, I had nothing more to say than “Wow. It was great to meet you”.  Which is not the best way to make a lasting impression that could lead into a long term business relationship or future client. But the truth was – I didn’t know what to say next.  What do you do when you don’t have an immediate action to take?

So I thought of three quick and easy things to do.  And the more I thought about it, I realized this would really simplify my life tremendously. I have stacks of business cards from prior events.  And with many of the cards I haven’t done anything after meeting the person because I didn’t know what to say except a cheesy reminder from our conversation or send a holiday card.

So here are my three next steps:

1. Invite them to your LinkedIn network

This is a no brainer.  One of your goals in LinkedIn should be to increase the size of your network.  And while many of us don’t log in except to update a new job/title or reach out to a contact when looking for a new gig or client, it is a great tool to use on a regular basis. (Yes, this is also a great time to go back and ensure your profile is 100% complete)

So send them a link with your custom LinkedIn header and/or try searching their name to see if you can invite them directly.

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How Do you Reach High Level Executives? by @MallaHaridat

Thursday, April 19th, 2012

Getting face time with senior level executives is a key part of building your business, but it’s not always easy.

You have to capture their interest in the midst of other pressing issues on their plate.  And that, of course, doesn’t take into account the other vendors who are also pitching to them.

And even if you are able to rise through the noise and get heard – their time is limited.  How do you pare your pitch down so that it’s meaningful and you are remembered the next time that they need an event planner.

So how does an event planner do it?

I’ll share three strategies that have helped me reach the higher ups and those with power to hire your company

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The Power of Thank You by @MallaHaridat

Tuesday, February 7th, 2012

Thank youWhen was the last time you handwrote a thank you card?

I will admit this is one of those tasks – or as I like to describe it “talents” – that I am still working on.  Sitting down to write a thank you note in the midst of all of the business development activity I have going on – outreaching to new clients, networking, dinners, lunches, proposals…crap I forgot to write that proposal and send it out …meetings, follow-up and reaching out to those in my follow-up file….that’s often the last thing on my mind.

But writing one is so powerful.

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Finding new Clients by @MallaHaridat

Wednesday, January 18th, 2012

SalesOne of the first things I often want to know from my consulting clients is how they get business.  In other words, how does your business go from nothing to a lead to the final sale?

It’s one of the biggest challenges when you first start a business because often you want to spend time doing what you love.  For most event planners, I’m sure it’s the time you spend with the clients planning, designing and running the event.  Finding the clients may not rank high on your list of loves.

So how do you increase the number of clients you work with?

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