If you’re not exercising this emotional muscle, you’re probably setting yourself up for failure. I’m utterly convinced that the key to lifelong success is the regular exercise of a single emotional muscle: gratitude. People who approach life with a sense of gratitude are constantly aware of what’s wonderful in their life. Because they enjoy the fruits of their successes, they seek out more success. And when things don’t go as planned, people who are grateful can put failure into perspective.
Introducing: The New & Improved (and AWESOME) @SocialTables
Liz King, Liz King Events
Today Social Tables, Inc. is announcing the launch of Social Tables 2.0, the company’s second generation event planning software platform, built specifically for weddings, galas, corporate events, and meetings. The new version is a complete overhaul of the company’s first generation product, which was released last summer. To date, Social Tables has been used to add over 100,000 guests across nearly 3,500 events.
The Four Dumbest Rules That Will Kill Your Company’s Culture
Roberta Matuson, Fast Company
Imagine what a great place the working world could be without these dumb, stupid rules. It’s hard to imagine that the Olympics would have some dumb, stupid rules, but if this world-class organization can have some, it’s not a stretch that companies have them, too.
Too many interesting people out their are not using Twitter effectively. They may be using it to make solid connections, which is great, but they are not using it to directly build their own communities. I propose a little experiment. It won’t take much of your time, as you’ll see. The benefits, on the other hand, can be significant.
8 Customer Service Sins to Avoid
Jon Gelberg, Inc. Magazine
In a recent customer service survey, United Airlines came in dead last. Here’s why–and how not to suffer the same fate. I’m not sure if it’s arrogance or ignorance, but United Airlines almost seems proud to be the airline known for the worst customer service in the industry. In the most recent survey of airline customer service conducted by the American Customer Service Index, United came in dead last. (Jet Blue and Southwest came in first and second, respectively.)